Macon County Transit

(828) 349-2222

Public Transportation System • Macon County, NC





Our Mission:


The mission of Macon County Transit is to provide transportation services in an efficient, coordinated, cost effective manner that is responsive to the current needs of the residents of Macon County.


Our Services:


Macon County Transit may be able to take you to medical appointments, local shopping centers, work, Senior Center and other places. We have established routes throughout the County. Use the menu above or click the links below to learn more about Macon County Transit and our services to the citizens of Macon County, North Carolina.


Rides & Routes

Rights & Rules


Anyone requiring non-emergency transportation is eligible to ride Macon County Transit. Macon County Transit does not provide emergency medical transportation. As a department of Macon County we follow the County Holiday Schedule.



For Persons with Hearing or Speech Disabilities Call:
711 -or- (800) 735-2962


In light of the recent COVID-19 situation, Macon County Transit would like to let you know some of the ways we are serving the community during this challenging time.

  • Vehicles are cleaned and disinfected multiple times per day in order to keep our passengers safe.
  • Signage has been added to the vehicles asking passengers to observe social distancing while being transported.
  • The maximum number of passenger on our vehicles is five so that social distancing can be observed.
  • Transportation to medical appointments inside the county is available.
  • Transportation is being provided to essential personnel for employment.
  • Transportation to the grocery store is available.
  • The Mountain Gem route operates on hourly loops, rather than half-hour loops. Hours of this service is 8:00 a.m. – 5:00 p.m., Monday – Friday.
  • In partnership with the Crawford Senior Center, we are assisting with delivery of meals to elderly citizens within the county.
  • The shuttle service to the Appalachian Trail is available but operation is slightly different. The vehicle goes to Rock Gap & Winding Stairs at approximately 9:00 a.m. The vehicle remains at Winding Stairs for approximately 30 minutes or until five passengers have boarded. The vehicle returns to Franklin for the hiker(s) to resupply or arrange to get off the trail. The hikers are given information on the recently imposed regulations in place for Macon County. Should they need transportation TO the Asheville airport, every effort is made to take them and drop them off there.
  • Exceptions will be made to provide transportation to out of county medical appointments when request is made by the Physician’s office as a medical necessity.


The office staff and drivers at Macon County Transit would like you to call our office at 349-2222 if you have any questions or concerns.

TITLE V Information:




It is the policy of Macon County Transit, as a federal-aid recipient, to ensure that no person shall, on the ground of race, color, national origin, sex, Creed (Religion), age or disability, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any of our programs and activities, as provided by Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, and all other related nondiscrimination laws and requirements.


For more information or to file a complaint you may contact us by mail, telephone, or email.


Complaints must be filed in writing or in person no later than 180 days after the alleged act of discrimination occurred.

Macon County Transit
36 Pannell Ln.
Franklin, NC 28734
(828) 349-2222
Email Address:





Name Title Phone
Darlene Asher Macon County Tranisit Director (828) 349-2566
Tommy Gilbert Operations Manager (828) 349-2569
Michael Contino Mobility Coordinator (828) 349-2222
Kim Nowak Administrative Assistant (828) 349-2222

7:30 a.m. to 5:00 p.m.


*Our services follow the Macon County Holiday Schedule.

36 Pannell Lane
Franklin, NC 28734
Phone: (828) 349-2222
Fax: (828) 349-2570
Macon County Transit
Darlene Asher, Director
5 W. Main Street
Franklin, NC 28734

Macon County Transit "We'll take you there!":

Macon County’s public transportation system serves the citizens of Franklin, Highlands and Nantahala, NC. If you need transportation, try us! We'll Take You There!

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